{"product_id":"how-to-deliver-constructive-criticism","title":"Delivering Constructive Criticism","description":"\u003cp\u003eFeedback is one of the most powerful tools a leader has Ñ but only when it's delivered well. If feedback conversations feel awkward, get defensive reactions, or fail to drive real change, this course will transform your approach. You'll leave with the confidence and technique to give feedback that people actually hear and act on.\u003c\/p\u003e\u003cp\u003eIn this course, you will:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIdentify when and how to deliver constructive criticism effectively, including for repeated or serious issues\u003c\/li\u003e\n\u003cli\u003ePrepare for feedback conversations by gathering facts, setting your tone, and creating actionable plans\u003c\/li\u003e\n\u003cli\u003eApply the Feedback Sandwich technique and master body language and active listening during difficult conversations\u003c\/li\u003e\n\u003cli\u003eSelect the optimal time and place to deliver feedback for maximum receptiveness\u003c\/li\u003e\n\u003cli\u003eSet SMART goals collaboratively and develop strategies that lead to mutual success\u003c\/li\u003e\n\u003cli\u003eDiffuse defensiveness, avoid common feedback mistakes, and provide ongoing post-feedback support\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis course is ideal for managers, team leaders, HR professionals, and anyone in a supervisory role who wants to build a culture of growth through honest, constructive communication.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eDuration: 2 hours\u003c\/em\u003e\u003c\/p\u003e","brand":"Business Success Academy","offers":[{"title":"Default Title","offer_id":52547999203621,"sku":"HTDCNCR","price":165.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1005\/7800\/1189\/files\/constructivecriticism.svg?v=1782264801","url":"https:\/\/demo.masterworksbsa.ca\/products\/how-to-deliver-constructive-criticism","provider":"Business Success Academy Demo","version":"1.0","type":"link"}