{"product_id":"managing-generation-gaps","title":"Managing Generation Gaps","description":"\u003cp\u003eToday's workplace spans up to five generations Ñ and each one brings a different set of values, communication styles, and expectations. This course helps you bridge those differences, reduce friction, and build a multigenerational team that leverages the strengths of every generation effectively.\u003c\/p\u003e\u003cp\u003eIn this course, you will:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eIdentify the defining characteristics of each generation Ñ from Traditionalists to Generation Z Ñ and their workplace implications\u003c\/li\u003e\n\u003cli\u003eUnderstand generational differences in attitude, working style, and life experience without relying on stereotypes\u003c\/li\u003e\n\u003cli\u003eApply versatile communication techniques that resonate across generational lines\u003c\/li\u003e\n\u003cli\u003eCreate affinity groups and promote knowledge-sharing between generations\u003c\/li\u003e\n\u003cli\u003eManage generational conflict including younger managers leading older workers with confidence\u003c\/li\u003e\n\u003cli\u003eBuild retention plans and succession strategies that account for generational transition\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eThis course is ideal for managers, HR professionals, and team leaders who want to foster a harmonious, productive environment across generational differences.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eDuration: 2 hours\u003c\/em\u003e\u003c\/p\u003e","brand":"Business Success Academy","offers":[{"title":"Default Title","offer_id":52547999072549,"sku":"MGGENG","price":165.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1005\/7800\/1189\/files\/generationgaps.svg?v=1782264146","url":"https:\/\/demo.masterworksbsa.ca\/products\/managing-generation-gaps","provider":"Business Success Academy Demo","version":"1.0","type":"link"}