Business Etiquette

Your professional presence speaks before you do Ñ and the details matter more than you might think. This course equips you with the etiquette skills to navigate every professional situation with polish, from first introductions and business dining to email communication and international business interactions.

In this course, you will:

• Make memorable first impressions with confident introductions and effective use of business cards
• Navigate business meetings, dining, and social events with ease and professionalism
• Apply best practices for business email and telephone communication
• Dress appropriately by understanding dress codes and the meaning of colour in professional settings
• Handle written business correspondence including thank-you notes and formal letters
• Navigate international etiquette and cultural differences that affect global business relationships

This course is ideal for professionals at any stage of their career who want to present themselves with confidence and make a lasting impression in any business context.

Duration: 2 hours