Crisis Management

Workplace crises Ñ particularly those involving aggression and violence Ñ can happen in any organization, and being unprepared can be costly or even catastrophic. This course gives you the knowledge to identify the warning signs early, understand how situations escalate, and respond effectively to protect your people and your organization.

In this course, you will:

• Identify internal and external workplace risks including aggression, threats, and violence
• Recognize the myths around workplace violence and understand how it actually escalates
• Spot concerning behaviours including stalking, bullying, and emotional abuse before they escalate
• Identify domestic violence indicators and understand their impact on the workplace
• Recognize the key triggers of workplace violence including financial strain and reprimands
• Implement response strategies, reporting procedures, and emergency policies to protect your team

This course is ideal for managers, HR professionals, safety officers, and anyone responsible for maintaining a safe and secure work environment.

Duration: 2 hours